Refund Policy

1. Subscription Plans

Shift Reports operates on a subscription basis. We offer both monthly and annual subscription plans.

2. Refund Eligibility

2.1. We offer a 14-day money-back guarantee on new subscriptions. If you are not satisfied with our Service, you can request a full refund within 14 days of your initial purchase.

2.2. After the 14-day period, subscriptions are generally non-refundable.

3. Prorated Refunds

We do not provide prorated refunds for unused time if you cancel your subscription mid-billing cycle. Your subscription will remain active until the end of the current billing period.

4. Exceptional Circumstances

In exceptional circumstances, we may, at our sole discretion, offer a refund outside of this policy. Such circumstances will be evaluated on a case-by-case basis.

5. How to Request a Refund

To request a refund, please contact our customer support team with your account details and reason for the refund request.

6. Processing of Refunds

Approved refunds will be processed within 30 business days and will be issued using the original payment method.

7. Changes to this Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

8. Contact Us

If you have any questions about this refund policy, please contact us at hello (at) shiftreports (dot) online.

Last updated: 27/07/2024